Frequently Asked Questions

Get answers to common questions about Wig Consultation (In-store).

Your in-store consultation includes a private one-on-one assessment, scalp and head measurements, style and color exploration, wig fitting trials, and personalized recommendations. Expect education about materials, maintenance, and solution options for your lifestyle. Appointments are educational and consultation fees are non-refundable.

Most consultations run about 45 to 90 minutes depending on needs. Time varies for fittings, wig trials, and education. We schedule enough time so you can try multiple options and receive tailored recommendations without feeling rushed.

Yes. Our team assists with creative, fantasy, and character looks, recommending appropriate base wigs, color techniques, styling methods, and safe products. We can mock up colors, suggest customization, and coach on maintenance to preserve vibrant, unconventional styles.

No. The consultation fee is strictly educational and non-refundable. It does not credit toward a wig or hairpiece purchase. Appointments can be rescheduled, but the fee covers professional time, fitting, and personalized guidance during the session.

Yes. We provide private consultations for women, men, and children. Services address full or partial hair loss, toppers, hair hats, and age-appropriate styles. Our staff creates comfortable, confidential appointments tailored to each client's needs and sensitivities.

Absolutely. We evaluate toppers, hair hats, and alternative solutions during your appointment, recommending suitable sizes, placement techniques, and styling options. We'll explain pros, care instructions, and how different solutions blend with existing hair or address partial loss.